When helping to search for your new home, we can arrange for you to visit your chosen properties – seven days a week and up to 8pm every night.

We can also pick you up and drop you off if necessary – ideal if you are new to the area or are without your own transport.

We have tried to include as much information on this page as possible for both our student and professional tenancies. If there is anything you need to know that is missing please do not hesitate to call us on 0161 401 1788 or submit a query form.

Professionals and Families

Our tenants enjoy the highest level of service and accommodation, with a choice of properties to suit all tastes and budgets. Professional lets range from small city apartments and luxury penthouses, to semi and detached traditional family homes in Didsbury, Chorlton, the city centre and as far North as Middleton.

Got a maintenance problem with your property?

Searching for your property

All of our professional and family properties that are available immediately or in the next two months are listed on our website. If you are searching with a view to moving at some point in the future, please register with us and we will contact you with details of suitable properties as and when they become available. Unless we have received a new instruction or a tenants has moved out unexpectedly we try to list most of our professional properties at least one month before they are due to become available.

We can show you multiple properties during one appointment and carry out viewings in the evening and at weekends at a time that is convenient for you.

Reserving a property

Once you find a property that you wish to let, we will ask you a serious of questions relating to the tenancy:

  • What duration of tenancy do you require, usually 6 or 12 months and when would you like it to start?
  • Do you have any specific requirements or improvements that you wish to be made to the property prior to move in? These could include furnishing requirements or decorating.
  • How many adults will be living at the property and how many children?
  • Will anybody be smoking in the property?
  • Do you have any pets?
  • What is your household yearly income?
  • Can you provide a reference from a previous landlord?

We will then check that the landlord is happy to proceed, and will provide confirmation in writing of any furniture additions and maintenance that has been agreed. We will also provide a tenancy agreement for you to read before you decide to proceed..

In order to reserve the property and take it off the market, we will need to take payment of the five weeks rent as a deposit and the one week's rent (plus Vat) admin fee. All deposits are protected in one of the government authorised tenancy deposit protection schemes. Full details of the scheme your deposit is protected with will be provided.

We will then ask you to submit the below form to commence referencing. A credit check, employment reference and previous landlord reference will all be requested.


If all the checks and references come back successfully, we will ask you to make an appointment to come into the office or to meet at the property to meet one of our agents who can answer any questions and complete all the paperwork.

In some cases, we will ask you to provide a guarantor. A guarantor is someone that guarantees to pay your rent if you are unable to do so. We will email them directly asking them to sign and return a guarantor form and enclose a copy of their ID and a copy of a recent utility bill as proof of address.

In the event that the checks and references are not successful, the deposit will be refunded. Please note the admin fee is non refundable.

Moving In

In most cases, we will meet you at the property, take meter readings, check you in and provide an inventory to document the property's condition. We can do this at a time that is convenient for you, including evenings and weekends.

We recommend having an inventory prepared by an independent inventory clerk prior to moving in. This is an additional cost, however the protection a professional inventory offers is invaluable. We can arrange this for you. You will have chance to make any amendments to this document you feel necessary, it will then be held by us and used to protect you against any un fair deposit deductions at the end of the tenancy.

During the Tenancy

If we manage the property you live in, you can contact us at any point during the tenancy and we will be able to assist you with payment queries, maintenance and anything else regarding the tenancy. We will provide you with an out of office number for maintenance emergencies.

If the landlord manages their own property, we will provide you with information about how the management of the property will be carried out, including their full contact details. You are still welcome to contact us at any point during the tenancy; if you are having difficulty we will be happy to contact the landlord on your behalf.

Moving Out

One of our agents will meet you at the property to check you out and check the properties condition against the inventory created at the start of the tenancy. We will also take meter readings and collect keys.

The property should be returned to same standard of cleanliness as it was in on the first day of you tenancy and all bill should be paid and utility accounts closed. Please provide proof of payment on check out. We will be in touch within 48 hours of the check out to inform you of any charges that will be deducted from your deposit. Provided there is agreement on deduction, the deposit (minus any deduction) will be refunded to you 14 days after the end of the tenancy..

If the property is managed by the landlord they will be responsible for move out.

Frequently asked questions

Our admin fee is one weeks rent (plus VAT) per property.

No, we do not charge any renewal fees or any other fees whatsoever to the tenant.

We may request a guarantor if your income is low relative the the rental figure, if you have poor credit history or if the landlord requires further security for any reason. Some landlords request that every tenant provides a guarantor regardless of their circumstances.

The requirements differ from landlord to landlord. However, usually a guarantor must be over 21 years of age, in full time employment and a home owner.

They will need to complete and sign a guarantor form which must also be signed by a witness. The form must be returned to us along with a copy of their ID that can be used to verify their signature and a copy of a utility bill as proof of address.

Acceptable forms of ID are a copy of a passport, driving license photo card or driving license counterpart.

The proof of address must be no more than 3 months old. We can accept any utility bill, including a screen shot from an online account. We also accept council statement. Unfortunately bank statement, credit card statement and mobile phone bills are not accepted as proof of address.

The minimum tenancy length for most of our properties is 6 months. However please note that some landlords, particularly those with larger portfolios will insist on a minimum tenancy length of 12 months.

We can take a card payment over the phone or alternatively if you would prefer to make a transfer please let us know and will provide our account details. We will email you a receipt.